Overview
Our service is intended to make things easier for you. If you feel as though that did not happen, we will be fair. Please read on.
Review process
If you feel you require a refund, such as a problem with the service or an order made by mistake, you may request the refund by contacting us. Go to the Help section and open a support case. We review all refund requests on a case-by-case basis and reserve the right to decline any refund for any reason.
Approved refunds
If a refund is approved, depending upon how you made the original payment, your refund will be credited to your credit or debit card.
Timing
Under almost any circumstances, we will not provide a refund after 7 days have passed from the order date. If you have a problem, let us know as soon as possible. We will likely be able to help.
Support
To request a refund, or ask a question, please open a support case by clicking on the Help button at the top of this page.